VIENNA

6th December 2018 | SO Vienna Hotel

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SPEAKER
Get Industry Insights

We invite keynote speakers and high profile panelists to share the latest industry trends.

Heather White

CEO

Smarter Networking

Emanuel Tutek

Managing Partner

Horwath HTL

Rolf W. Schmidt

Founder & CEO

TOPHOTELPROJECTS

Carsten K. Rath

Keynote Speaker & Management Consultant

PANEL DICUSSION
Important Topic

Future shock: How will tomorrow’s guests change hospitality?

With the ongoing retirement of the Baby Boomer generation – once the largest, most important consumer base – a fresh stream of young professionals is already making an impact on the hospitality industry.

These include Generation Y, Millennials and Gen-Next, who are bound to take over and change the industry as we know it.
Gen Y comes with a completely different set of characteristics and interests. Some of these are being tech-savvy, consumption-oriented, craving simplicity, being internet-centric, socially diverse and brand consciousness.

These trends are already the focus of many revenue managers, general managers, and industry executives around the world.

Still, how can the hospitality industry better prepare to welcome future generations? What will the hotel guest of 2030 look like? How to strike a balance between hitting revenue targets and authenticity for tomorrow’s increasingly ethical, socially minded and maybe even sometimes vain travellers?

Heleri Rande

Consulting Editor

SUPPER Magazine

Anne van Wetteren

Concept Development

25hours Hotel Company

Silke Borgstedt

Director Research & Consulting

SINUS institute

Barbara Gonzalez

Consultant

BAGO Hotel Solutions

Stella Van Toor

Student

Hotelschool the Hague

Nick Yasiney

Student

Hotelschool the Hague

CREATIVE SPARK
Get Inspired
Renowned architects and interior designers will show us their latest work.

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We are very much looking forward to meet you at our next conference.