8th March 2018 | Pullman Berlin Schweizerhof
Tech it or leave it: How to tackle hotel cost management?
Apart from notable exceptions, growth is flattening out throughout the global hotel industry. In a cluttered, highly competitive market, operators are finding there isn’t as much revenue to chase. This, while labor costs continually tick upwards. With no apparent relief in sight, what can be done to enhance cash flows and how to better manage hotel costs? Are there creative, non-traditional ways to explore to reach this goal? Just how can technology help boost revenues and how far has the digital approach been effective? What future trends — and potential pitfalls — do we envision? Last but not least: beyond the monetary aspect, is preferring technology over the human touch always worth it at the end of the day?